Frequently Asked Questions

Everything you need to know about shopping with i1204.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

i1204 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order?

Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. Most of our collections use organic cotton and recycled materials to minimize our environmental footprint.